Using the store

These terms apply to everyone who enters the Scrapstore.

1. Who can come in. Members, registered collectors for a group membership, volunteers, staff and trustees, checked in at the door by name and date of birth. Membership is personal: an individual membership admits the named member only, plus a support person recorded on the member’s account. Children aged 12 and over are welcome with an adult, and parents with prams are welcome. Anyone else may make one visit before joining, by giving their name and contact details at reception and agreeing to these terms. A visitor may look around but may not take materials; to take materials, join as a member.
2. Opening times. Tuesdays and Thursdays 11am to 5pm, and the first and third Saturday of each month 11am to 4pm. We may close or change hours at short notice; we will post changes on our website and noticeboard.
3. Materials. Most of what you find is free to members, with a small charge for a few items, shown in store. Materials are donated and supplied as they are; please check anything you take is suitable for your use. Materials are donated for creative reuse and are taken under the fair use and no-resale terms of your membership; they must not be sold in their raw state.
4. Your safety. The store holds bulky and sometimes sharp materials. Please take care, follow any instructions from staff and volunteers, supervise children you bring, and tell us straight away if you see anything unsafe. We are responsible for injury caused by our negligence; we are not responsible for loss or damage to your belongings, or for injury caused by your own failure to take reasonable care.
5. Behaviour. Everyone is welcome here. We do not tolerate abusive, discriminatory or threatening behaviour towards anyone in the store. We may ask anyone behaving in that way to leave, and may pause or end their membership.
6. Donating materials. We accept donations by arrangement only; please email or call reception first so we can check what you have. Please do not leave items at the door.
7. Photography. Please ask before photographing other people in the store. We sometimes photograph the store for our website and social media; we will ask for your consent before using any photograph in which you can be recognised.
8. Lost property, animals, smoking. Lost property is kept at reception for one month. Assistance animals are welcome; other animals are not. The store is a no-smoking and no-vaping building.
9. Changes. We may update these terms; the current version is always on our website.